Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFOREUSING THIS SITE
What’s in these terms?
These terms tell you the rules for using our website (our site) and our app.
Who we are and how to contact us
TheBuddyhood Shop and Phi social network and site on web and or mobileapplications are operated by The BuddyhoodPlatforms Limited (“We”). We are registered in England and Wales under companynumber 14923103 and have our registered office at 71-75 Shelton Street, CoventGarden, London, United Kingdom, WC2H 9JQ. Our main trading address is 71-75Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Our VAT numberis 458 8675 26.
We are a limited company. Ofcom regulates onlinesafety in the UK and therefore may regulate aspects of our company.
Phi is a values based social network platform thatdonates a portion of revenue to charity. The Buddyhood Shop is an ecommercesite that donates a portion of revenue from each sale to charity. Contact us byemailing on platforms@thebuddyhood.com
By using our site you accept these terms
By using our site, you confirm that you accept theseterms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use oursite.
We recommend that you print a copy of these terms forfuture reference.
There are other terms that may apply to you
These terms of use refer to the following additionalterms, which also apply to your use of our site:
Our Privacy Policy.
Our Acceptable Use Policy , which sets out the permitted uses andprohibited uses of our site. When using our site, you must comply with thisAcceptable Use Policy.
Our Cookie Policy , which sets out information about thecookies on our site.
Our Community Guidelines , which outlines how we moderate thesite.
Our Consumer Terms, which applies to thesales of our goods and services.
We may make changes to these terms
We amend these terms from time to time. Every time youwish to use our site, please check these terms to ensure you understand theterms that apply at that time.
We may make changes to our site
We may update and change our site from time to time toreflect changes to our products, our users’ needs and our business prioritiesor changing law. We will try to give you reasonable notice of any majorchanges.
We may suspend or withdraw our site
We do not guarantee that our site, or any content on it,will always be available or be uninterrupted. We may suspend or withdraw orrestrict the availability of all or any part of our site for business andoperational reasons. We will try to give you reasonable notice of anysuspension or withdrawal.
You are also responsible for ensuring that all personswho access our site through your internet connection are aware of these termsof use and other applicable terms and conditions, and that they comply withthem.
We may transfer this agreement to someone else
We may transfer our rights and obligations under theseterms to another organisation. We will always tell you in writing if thishappens and we will ensure that the transfer will not affect your rights underthe contract.
Our site is only for users in the UK
Our site is directed to people residing in the UnitedKingdom. We do not represent that content available on or through our site isappropriate for use or available in other locations.
You must keep your account details safe
If you choose, or you are provided with, a useridentification code, password or any other piece of information as part of oursecurity procedures, you must treat such information as confidential. You mustnot disclose it to any third party.
We have the right to disable any user identification codeor password, whether chosen by you or allocated by us, at any time, if in ourreasonable opinion you have failed to comply with any of the provisions ofthese terms of use.
If you know or suspect that anyone other than you who mayknow your user identification code or password, you must promptly notify us at platforms@thebuddyhood.com.
How you may use material on our site
We are the owner or the licensee of all intellectualproperty rights in our site, and in the material published on it. Those worksare protected by copyright laws and treaties around the world. All such rightsare reserved.
You may print off one copy, and may download extracts, ofany page(s) from our site for your personal use and you may draw the attentionof others within your organisation to content posted on our site.
You must not modify the paper or digital copies of anymaterials you have printed off or downloaded in any way, and you must not useany illustrations, photographs, video or audio sequences or any graphicsseparately from any accompanying text.
Our status (and that of any identified contributors) asthe authors of content on our site must always be acknowledged (except wherethe content is user-generated).
You must not use any part of the content on our site forcommercial purposes without obtaining a licence to do so from us or ourlicensors.
If you print off, copy, download, share or repost anypart of our site in breach of these terms of use, your right to use our sitewill cease immediately and you must, at our option, return or destroy anycopies of the materials you have made.
We do not take any responsibility and accept no liabilityfor any user generated content on our website or app.
No text or data mining, or web scraping
You shall not conduct, facilitate, authorise or permitany text or data mining or web scraping in relation to our site or any servicesprovided via, or in relation to, our site. This includes using (or permitting,authorising or attempting the use of):
Any “robot”, “bot”, “spider”, “scraper”, “Artificial Intelligencetools” or other automated device, program, tool, algorithm, code, process ormethodology to access, obtain, copy, monitor or republish any portion of thesite or any data, content, information or services accessed via the same.
Any automated analytical technique aimed at analysing text anddata in digital form to generate information which includes but is not limitedto patterns, trends and correlations.
The provisions in this clause should be treated as an expressreservation of our rights in this regard, including for the purposes of Article4(3) of Digital Copyright Directive ((EU) 2019/790).
This clause shall not apply insofar as (but only to the extentthat) we are unable to exclude or limit text or data mining or web scrapingactivity by contract under the laws which are applicable to us.
Do not rely on information on this site
The content on our site is provided for generalinformation only. It is not intended to amount to advice on which you shouldrely be that medical or otherwise. You must obtain professional or specialistadvice before taking, or refraining from, any action on the basis of thecontent on our site.
Although we make reasonable efforts to update theinformation on our site, we make no representations, warranties or guarantees,whether express or implied, that the content on our site is accurate, completeor up to date.
We are not responsible for websites we link to
Where our site contains links to other sites andresources provided by third parties, these links are provided for yourinformation only. Such links should not be interpreted as approval by us ofthose linked websites or information you may obtain from them.
We have no control over the contents of those sites orresources.
User-generated content is not approved by us
This website may include information and materialsuploaded by other users of the site, including to social media pages,video-sharing sites, bulletin boards and chat rooms. This information and thesematerials have not been verified or approved by us. The views expressed byother users on our site do not represent our views or values.
How to complain about or report content
If you become aware of any material that is illegal orcould comprise or be connected to child sexual abuse or exploitation or couldcomprise terrorist content or be connected to terrorism, please report on theplatform using the ‘red flags’ or contact us immediately on platforms@thebuddyhood.com.
If you wish to complain about any other content, pleasesubmit a request in our Support Centre or contact us on platforms@thebuddyhood.com.
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
Whetheryou are a consumer or a business user. We do not exclude or limit in any wayour liability to you where it would be unlawful to do so. This includesliability for death or personal injury caused by our negligence or thenegligence of our employees, agents or subcontractors and for fraud or fraudulentmisrepresentation.
Different limitations and exclusions of liability will apply toliability arising as a result of the supply of any products to you, which willbe set out in our Consumer Terms.
If you are a business user:
We exclude all implied conditions, warranties, representationsor other terms that may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether incontract, tort (including negligence), breach of statutory duty, or otherwise,even if foreseeable, arising under or in connection with:
use of, or inability to use, our site;or
use of or reliance on any contentdisplayed on our site.
In particular, we will not be liable for:
loss of profits, sales, business, orrevenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwillor reputation; or
any indirect or consequential loss ordamage.
If you are a consumer user:
Please note that we only provide our site for domestic andprivate use. You agree not to use our site for any commercial or businesspurposes, and we have no liability to you for any loss of profit, loss ofbusiness, business interruption, or loss of business opportunity.
If defective digital content that we have supplied, damages adevice or digital content belonging to you and this is caused by our failure touse reasonable care and skill, we will either repair the damage or pay youcompensation. However, we will not be liable for damage that you could haveavoided by following our advice to apply an update offered to you free ofcharge or for damage that was caused by you failing to correctly followinstallation instructions or to have in place the minimum system requirementsadvised by us.
How we may use your personal information
We will only use your personal information as set out inour Privacy Policy.
Uploading content to our site
Whenever you make use of a feature that allows you toupload content to our site, or to make contact with other users of our site,you must comply with the content standards set out in our Acceptable Use Policy .
You warrant that any such contribution does comply withthose standards, and you are liable to us and indemnify us for any breach ofthat warranty. This means you will be responsible for any loss or damage wesuffer as a result of your breach of warranty.
Any content you upload to our site will be considerednon-confidential and non-proprietary. You retain all of your ownership rightsin your content, but you are required to grant us and other users of our site alimited licence to use, store and copy that content and to distribute and makeit available to third parties. The rights you license to us are described in Rightsyou are giving us to use material you upload section.
We also have the right to disclose your identity to anythird party who is claiming that any content posted or uploaded by you to oursite constitutes a violation of their intellectual property rights or of theirright to privacy.
We have the right to remove any posting you make on oursite if, in our opinion, your post does not comply with the content standardsset out in our Acceptable Use Policy .
If you wish to contact us in relation to content you haveuploaded to our site and that we have taken down, please contact us at thedetails above.
You are solely responsible for securing and backing upyour content.
You must not upload any material that could incite aterrorist offence, solicit any person to participate in terrorist activities,provide instruction on any method or technique for committing a terroristoffence or threaten to commit a terrorist offence.
We will suspend and/or ban your service and cancelyour subscription if you frequently upload illegal content.
If you frequently upload material that is clearly illegal, wemay ban your access to our service or suspend your access to our service for areasonable period of time. The decision to ban or suspend will be solely at thediscretion of our moderators to protect other users and the values of theplatform. We will warn you in advance if we plan to ban or suspend you. Whendeciding whether to ban or suspend you, we will consider:
- howmany items of clearly illegal content you have uploaded within a given timeframe in terms of the volume of other content uploaded by other users duringthat time;
- thegravity of the misuse, including the nature of the illegal content and itsconsequences (potential or otherwise);
- wherepossible to identify, your intention in posting the material.
- whereposts may spread misinformation or false advice medical or otherwise.
If you frequently submit notices or complaints that are clearlyunfounded, we may suspend the processing of any further notices or complaintsfrom you for a reasonable period of time. We will warn you in advance if wepropose to suspend processing of your notices or complaints. When decidingwhether to suspend you, we will consider:
- howmany items of clearly unfounded notices or complaints you submitted within agiven time frame in terms of the volume of other notices or complaintssubmitted by other users during that time;
- thegravity of the misuse;
- wherepossible to identify, your intention in submitting the notices or complaints.
We provide one appeal for our decision after which our decisionis deemed as final and cannot be disputed or appealed further.
Rights you are giving us to use material you upload
When you upload or post content to our site, you grant usthe following rights to use that content:
- aworldwide, non-exclusive, royalty-free, transferable licence to use, reproduce,distribute, prepare derivative works of, display, and perform thatuser-generated content in connection with the service provided by the websiteand across different media including to promote the site or the service forever;
- aworldwide, non-exclusive, royalty-free, transferable licence for other users,partners or advertisers to use the content for their purposes forever.
We are not responsible for viruses andyou must not introduce them
We do not guarantee that our site will be secure or freefrom bugs or viruses.
You are responsible for configuring your informationtechnology, computer programmes and platform to access our site. You should useyour own virus protection software.
You must not misuse our site by knowingly introducingviruses, trojans, worms, logic bombs or other material that is malicious ortechnologically harmful. You must not attempt to gain unauthorised access toour site, the server on which our site is stored or any server, computer ordatabase connected to our site. You must not attack our site via adenial-of-service attack or a distributed denial-of service attack. Bybreaching this provision, you would commit a criminal offence under theComputer Misuse Act 1990. We will report any such breach to the relevant lawenforcement authorities and we will co-operate with those authorities bydisclosing your identity to them. In the event of such a breach, your right touse our site will cease immediately.
Rules about linking to our site
You may link to our home page, provided you do so in away that is fair and legal and does not damage our reputation or take advantageof it.
You must not establish a link in such a way as to suggestany form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any websitethat is not owned by you.
Our site must not be framed on any other site, nor mayyou create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permissionwithout notice.
The website in which you are linking must comply in allrespects with the content standards set out in our Acceptable Use Policy .
If you wish to link to or make any use of content on oursite other than that set out above, please contact platforms@thebuddyhood.com.
Which country’s laws apply to any disputes?
If you are a consumer, please note that these terms ofuse, their subject matter and their formation, are governed by English law. Youand we both agree that the courts of England and Wales will have exclusivejurisdiction except that if you are a resident of Northern Ireland you may alsobring proceedings in Northern Ireland, and if you are resident of Scotland, youmay also bring proceedings in Scotland.
If you are a business, these terms of use, their subjectmatter and their formation (and any non-contractual disputes or claims) aregoverned by English law. We both agree to the exclusive jurisdiction of thecourts of England and Wales.
